Key for greater security
Because our modern era necessitates a demand for greater security, when accessing Citibank Online we always use, besides a unique user name and password, a Security Key, i.e. a small device resembling a calculator. The key works on the basis of the most advanced encryption technology and is one of the most reliable means of protecting your funds.
How to obtain a Security Key
You can order your Security Key at any Citibank branch or by calling the CitiPhone line at 233 062 222.
Activate your Security Key by calling the CitiPhone line at 233 062 222.
Do you need help logging on?
- Read our online tutorial Step by Step*
* you must have FLASH version 8 or higher installed in your browser - Attributes of your registration information - how many and which characters can be used for your Username and Password?
- Call us on our CitiPhone line at
233 062 222
How to log on to Citibank Online
Choose your personal Username and Password, which you will use to log on to Citibank Online Internet Banking.
To access your account, you will then use your Security Key, which will generate a unique, single-use security code for each access.
Thus nobody can access your account without knowing the security code, which can only be obtained from your Security Key.
Security Key
A Security Key is a small portable device that generates a single-use numerical code, which differs for each client and each time the account is logged on to. Security Keys operate independently and do not communicate with the bank.
They can be used whenever and wherever required. Moreover, each Security Key is protected by a 5-digit numerical code, which the user chooses the first time he or she uses the device.
How to order a Security Key?
- By calling a telephone banker at 233 062 222
- At all Citibank branches
The charge for issuing a Security Key is CZK 450.
What does my Security Key bring me?
The reliable protection your money and personal data! Today, Security Keys are one of the most reliable ways of providing secure access to online banking. Nobody can access your account without knowing the security code generated by your Security Key. The key works on the basis of advanced encrypting technology, which guarantees reliable protection of your money.