Citibank Online Internet Banking

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New Citibank Online Internet Banking offers:

• a new attractive design
• new features
• user-friendly management
• easy-to-set-up transfers and payments
• improved security

Why use Citibank Online:

1. access to your account 24 hours a day, 7 days a week
2. be in control of your money wherever you are
3. access is Security Key protected
4. free setup and management of your Citibank Online Banking*
5. cost saving in comparison with filing payment orders at a branch or by phone
6. you will get the chance to use eStatements and access the history of up to three years

It is not necessary to install any special software in order to use Citibank Online. You can easily log on to the program with the help of your computer’s Internet browser.

Do you need help?
Do you want to review your transactions? How to open time deposit account? For a transparent users manual with step by step description click here.

How to log on to Citibank Online for the first time? Read our short manual about first registration here.

How to use a Security Key? Click here.

Citibank Online access is protected by a Security Key. The key works on the basis of the most advanced encryption technology and is one of the most reliable means of protecting your funds. The Security Key is a small device resembling a calculator. This code is generated on the basis of time, login order and a unique key recorded in the Security Key. The server verifies whether the One-time Security Key is the same as the expected code for the given client.

Security Keys operate independently and do not communicate with the bank. Thus nobody can access your account without knowing the security code, which can only be obtained from your Security Key. Key can be used whenever and wherever required. Moreover, each Security Key is protected by a 5-digit numerical code, which the user chooses the first time he or she uses the device.

You can order you Citibank Online Security Key anytime:

• with the help of a phone banker at 233 062 222,
• with the help of the customer line 233 061 567 for CitiBusiness clients,
• personally at all Citibank branches.

Please not, that you have to activate your Security Key at 233 062 222 (or 233 061 567 for CitiBusiness clients)

With Citibank Online you can among other things:

• display your up-to-date account balances,
• electronic statements accessible at any time with history of up to 3 years
• create a list of frequent domestic and foreign payees,
• manage easily domestic and foreign payment orders to selected payees,
• set up a request for or approve a direct debit,
• manage standing orders,
• make SIPO payments,
• set up an auto-sweep between your current and savings accounts,
• adjust the limits for your cards,
• manage your time deposits with Citibank,
• arrange the use and repayment of loans (CitiBusiness clients only)
• send messages to the bank,
• communicate with the bank
• discover current interest rates for time deposits and current exchange rates.

System and bandwidth requirements:

• Win Vista – Internet Explorer 7, FireFox 2.0, FireFox 3.0
• Win XP – Internet Explorer 6, Internet Explorer 7, FireFox 2.0, FireFox 3.0
• W2K – Internet Explorer 6, FireFox 2.0, FireFox 3.0
• Mac OS X – FireFox 2.0, FireFox 3.0, Safari 1.2, Safari 2.0, Safari 3.0

Bandwidth – 33.6 kb/s and higher

* In order to utilize the internet banking, a Security Key needs to be purchased, the price of which is defined by the current price list.