On this page, you can find a broad range of documents in electronic format, which will make your communication with Citibank easier.
 |
List of third parties involved in provision of banking services (In Czech) |
Adobe Acrobat (PDF) |
Open  |
- A List of Third Person Involved in the Provision of the Products and Services of Citibank Europe plc, organizační složka
|
|
Form for the Confirmation of Net Income (In Czech) |
Adobe Acrobat (PDF) |
Open |
- Here you can download forms related to the confirmation of net income necessary as part of the application for a Citibank credit card.
|
|
Business Conditions |
Adobe Acrobat (PDF) |
Open |
- Complete Version of Citibank’s Business Conditions for Physical Entities
|
|
Business Conditions for Citi Credit Cardholders (In Czech) |
Adobe Acrobat (PDF) |
Open |
- Complete Version of Citibank’s Business Conditions for Citi Credit Cardholders
|
|
Business Conditions for Citi Credit Cardholders (In Czech) – valid from March 1, 2010 |
Adobe Acrobat (PDF) |
Open |
- Complete Version of Citibank’s Business Conditions for Citi Credit Cardholders
|
|
Info Sheet |
Adobe Acrobat (PDF) |
Open |
|
|
Notification letter for existing customers (MiFID) |
Adobe Acrobat (PDF) |
Open |
|
|
Rules for the eStatements registration |
Adobe Acrobat (PDF) |
Open |
|
|
Contractual Stipulations Concerning CreditShield Insurance (In Czech) |
Adobe Acrobat (PDF) |
Open |
- Complete Version of the Contractual Stipulations related to Insurance along with a Credit Card
|
|
General insurance Conditions of the CreditShield Insurance (In Czech) |
Adobe Acrobat (PDF) |
Open |
- General Insurance Conditions for Insurance and Supplemental Insurance through the company CARDIF PRO VITA, a.s.
|
|
General Insurance Conditions for the AIG CZECH REPUBLIC pojištovny a.s.
Travel Insurance (In Czech) |
Adobe Acrobat (PDF) |
Open |
-
Please note: Since 1st October 2009 AIG EUROPE, S.A., Czech Republic branch, the provider of the insurance, changed its name to CHARTIS EUROPE S.A., Czech Republic branch
-
Complete Version of the General Insurance Conditions for Travel Insurance through AIG CZECH REPUBLIC pojištovny a.s.
|
|
Contractual Stipulations for Travel Insurance (In Czech) |
Adobe Acrobat (PDF) |
Open |
-
Please note: Since 1st October 2009 AIG EUROPE, S.A., Czech Republic branch, the provider of the insurance, changed its name to CHARTIS EUROPE S.A., Czech Republic branch
- The Complete Version of Contractual Stipulations for Travel Insurance (reimbursement for travel documents, daily coverage for hospitalization abroad)
|
|
Hospital Cash Insurance |
Adobe Acrobat (PDF) |
Open |
-
Please note: Since 1st October 2009 AIG EUROPE, S.A., Czech Republic branch, the provider of the insurance, changed its name to CHARTIS EUROPE S.A., Czech Republic branch
-
Since 1st May 2009 it is not possible to arrange this insurance. For clients who arranged this insurance before 1st May 2009 this insurance continues without any change.
|
|
Hospital Cash Insurance - Agreement for Selling Insurance (In Czech) |
Adobe Acrobat (PDF) |
Open |
-
Please note: Since 1st October 2009 AIG EUROPE, S.A., Czech Republic branch, the provider of the insurance, changed its name to CHARTIS EUROPE S.A., Czech Republic branch
-
Agreement for Selling Hospital Cash Insurance including the Insurance Terms and Conditions for Hospital Cash Insurance, Valuation Tables of permanent body injury as a result of injury and Exclusions.
-
Since 1st May 2009 it is not possible to arrange this insurance. For clients who arranged this insurance before 1st May 2009 this insurance continues without any change.
|
|
Travel Insurance |
Adobe Acrobat (PDF) |
Open |
-
Please note: Since 1st October 2009 AIG EUROPE, S.A., Czech Republic branch, the provider of the insurance, changed its name to CHARTIS EUROPE S.A., Czech Republic branch
-
Since 1st May 2009 it is not possible to arrange this insurance. For clients who arranged this insurance before 1st May 2009 this insurance continues without any change.
|
|
Travel Insurance to Citi Credit Cards - Frame Contract (In Czech) |
Adobe Acrobat (PDF) |
Open |
-
Please note: Since 1st October 2009 AIG EUROPE, S.A., Czech Republic branch, the provider of the insurance, changed its name to CHARTIS EUROPE S.A., Czech Republic branch
-
Frame Contract to Travel Insurance for Citi Credit Cards including the Insurance Terms and Conditions to travel insurance, Valuation Tables of permanent body injury as a result of injury and Exclusions.
-
Since 1st May 2009 it is not possible to arrange this insurance. For clients who arranged this insurance before 1st May 2009 this insurance continues without any change.
|
|
Travel Insurance to basic Credit Cards Citi ČSA Classic and Citi ČSA Gold - Frame Contract (In Czech) |
Adobe Acrobat (PDF) |
Open |
-
Please note: Since 1st October 2009 AIG EUROPE, S.A., Czech Republic branch, the provider of the insurance, changed its name to CHARTIS EUROPE S.A., Czech Republic branch
-
Frame Contract for Travel Insurance for basic Credit Cards Citi ČSA Classic and Citi ČSA Gold including Insurance Terms and Conditions to travel insurance, Valuation Tables of permanent body injury as a result of injury and Exclusions.
-
Since 1st May 2009 it is not possible to arrange this insurance. For clients who arranged this insurance before 1st May 2009 this insurance continues without any change.
|
|
Conditions of the Loan Contract |
Adobe Acrobat (PDF) |
Open |
- Complete Version of Contractual Conditions for a Citibank personal loan
- Citibank Personal Loan in no longer offered to clients
|
|
Contractual Stipulations for Life Insurance as part of a Citibank Personal Loan (In Czech) |
Adobe Acrobat (PDF) |
Open |
- Complete Version of Contractual Stipulations for Life Insurance as part of a Citibank Personal Loan
- Citibank Personal Loan in no longer offered to clients
|
|
Rules for the Processing of Complaints of Citibank Europe plc, organizační složka for Physical Persons |
Adobe Acrobat (PDF) |
Open |
- Rules for the Processing of Complaints of the company Citibank Europe plc, organizační složka updated primary principals for the processing of complaints and grievances of physical persons who are clients of the bank
|
|
Rules for the Processing of Complaints of Citibank Europe plc, organizační složka for Legal Entities |
Adobe Acrobat (PDF) |
Open |
- Rules for the Processing of Complaints of the company Citibank Europe plc, organizační složka updated primary principals for the processing of complaints and grievances of legal entities who are clients of the bank
|
|
Information on investor compensation scheme for authorized firms undertaking investment business |
Adobe Acrobat (PDF) |
Open |
| |
|
Information memorandum |
Adobe Acrobat (PDF) |
Open |
- Client information bank register and non-bank client information register information memorandum (for clients of banks)
|
|
Time schedule of reception and administration of orders (In Czech) |
Adobe Acrobat (PDF) |
Open |
- Time schedule of reception and administration of orders concerning maintenance of investment instruments registry
|
In order to open most of these documents, it is necessary to have the program Adobe Acrobat, which can be downloaded here.
