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On this page, you can find a broad range of documents in electronic format, which will make your communication with Citibank easier.

Form for the Confirmation of Net Income (In Czech)

 Adobe Acrobat (PDF)

 Open 

  • Here you can download forms related to the confirmation of net income necessary as part of the application for a Citibank credit card or personal loan.

Business Conditions

 Adobe Acrobat (PDF)

 Open 

  • Complete Version of Citibank’s Business Conditions for Physical Entities

Business Conditions for Citi Credit Cardholders

 Adobe Acrobat (PDF)

 Open 

  • Complete Version of Citibank’s Business Conditions for Citi Credit Cardholders

Contractual Stipulations Concerning CreditShield Insurance (In Czech)

 Adobe Acrobat (PDF)

 Open 

  • Complete Version of the Contractual Stipulations related to Insurance along with a Credit Card

General insurance Conditions of the CreditShield Insurance (In Czech)

 Adobe Acrobat (PDF)

 Open 

  • General Insurance Conditions for Insurance and Supplemental Insurance through the company CARDIF PRO VITA, a.s.

General Insurance Conditions for the AIG CZECH REPUBLIC pojištovny a.s. Travel Insurance (In Czech)

 Adobe Acrobat (PDF)

 Open 

  • Complete Version of the General Insurance Conditions for Travel Insurance through AIG CZECH REPUBLIC pojištovny a.s.

Contractual Stipulations for Travel Insurance (In Czech)

 Adobe Acrobat (PDF)

 Open 

  • The Complete Version of Contractual Stipulations for Travel Insurance (reimbursement for travel documents, daily coverage for hospitalization abroad)

Conditions of the Loan Contract (In Czech)

 Adobe Acrobat (PDF)

 Open 

  • Complete Version of Contractual Conditions for a Citibank personal loan

Contractual Stipulations for Life Insurance as part of a Citibank Personal Loan (In Czech)

 Adobe Acrobat (PDF)

 Open 

  • Complete Version of Contractual Stipulations for Life Insurance as part of a Citibank Personal Loan

List of third parties involved in provision of banking services (In Czech)

 Adobe Acrobat (PDF)

 Open 

  • A List of Third Person Involved in the Provision of the Products and Services of Citibank Europe plc, organizační složka

Rules for the Processing of Complaints of Citibank Europe plc, organizační složka for Physical Persons

 MS Word (DOC)

 Open 

  • Rules for the Processing of Complaints of the company Citibank Europe plc, organizační složka updated primary principals for the processing of complaints and grievances of physical persons who are clients of the bank

Rules for the Processing of Complaints of Citibank Europe plc, organizační složka for Legal Entities

 Adobe Acrobat (PDF)

 Open 

  • Rules for the Processing of Complaints of the company Citibank Europe plc, organizační složka updated primary principals for the processing of complaints and grievances of legal entities who are clients of the bank

Information on investor compensation scheme for authorized firms undertaking investment business

 Adobe Acrobat (PDF)

 Open 

 

Time schedule of reception and administration of orders (In Czech)

 Adobe Acrobat (PDF)

 Otevřít 

  • Time schedule of reception and administration of orders concerning maintenance of investment instruments registry

In order to open most of these documents, it is necessary to have the program Adobe Acrobat, which can be downloaded here.

 

 

 

 

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