How Club Rewards Works One of the many benefits of Club Rewards is how simple Diners Club makes delivering employee perks. Diners Club handles all of the program's administration-including Cardmember enrollment, point tracking, customer service and redemption, and merchandise delivery. For basic information on how Club Rewards works, explore the links below: Joining Club Rewards Earning Points Point Balances Point Redemption Merchandise Delivery For more detailed information on these and other Club Rewards processes, please contact your Diners Club Representative. Joining Club Rewards Once your organization authorizes participation in Club Rewards, Corporate Cardmembers may enroll in several different ways. Explore Club Rewards Enrollment for details. After Corporate Cardmembers enroll in Club Rewards, they will receive a letter welcoming them to the program, and a Club Rewards catalog that includes the terms and conditions of membership. Earning Points When enrolled Corporate Cardmembers charge their business T&E expenses to the Diners Club Card, they automatically earn Club Rewards points. Corporate Cardmembers will earn two Club Rewards points (one mile) for every eligible dollar they charge to their Diners Club Corporate Cards. Points are not earned on membership and other fees, Club Cash withdrawals, and certain other transactions. We also offer several other ways to earn points and reach key redemption levels: United Airlines Mileage Plus® miles can be converted to Club Rewards points at a ratio of 1 mile to 1 point. These must be converted in 10,000-mile increments, with a maximum of 50,000 miles converted per year. This feature is especially beneficial for very frequent travelers who have more miles available than they can readily use. Club Rewards membership entitles Corporate Cardmembers to apply for a free Personal Diners Club Card. Points earned on both the Corporate and Personal Card are combined in the same Club Rewards point bank, enabling Cardmembers to redeem even faster. Special Club Rewards Promotions offer the chance to earn bonus points on charges with designated partner establishments. We'll notify your Corporate Cardmembers of these promotions through special inserts, but you also may communicate them to your organization through a link to the site from your own Intranet site. Cardmembers can use our Points Plus charge option to combine points with a payment charged to the Diners Club Personal Card. This option makes redemption possible even if a Cardmember doesn't have the exact number of points needed for a reward. Point Balances Corporate Cardmembers can track the points they've earned through their monthly statements. The statement lists the beginning point balance, all points earned during the billing period, the value of any redemptions, and the ending point balance. Club Rewards points do not expire, and there are no limits to the number of points one can earn, as long as the Corporate Card Account is active and in good standing Unlike other rewards programs, Diners Club does not impose fees or point penalties for charges past due. Credits for reversed charges or returned items on Cardmember statements will reduce a Cardmember's point balance by twice the charge amount. For example, if a $250 airline ticket is purchased, 500 Club Rewards points are earned. If that ticket is returned, the 500 points are deducted from the point balance. When an Account is closed, all Club Rewards points earned by that Account will expire unless transferred to a Diners Club Personal Card Account. Our Representatives at 1-800-2-DINERS can help a Corporate Cardmember apply for a new Personal Card. To transfer points from a Corporate Card to a Personal Card, Cardmembers should call Club Rewards Customer Service at 800-234-4034. Point Redemption To redeem points, or for other inquiries, Cardmembers may call Club Rewards Customer Service at 800-234-4034 (M-F, 8 a.m.-10 p.m. EST). Our dedicated professionals are available to take orders for catalog merchandise, consult with Cardmembers about Personalized Rewards, help design Tailored Travel options, or respond to other questions. Club Rewards points also can be redeemed for any item in the Online Club Rewards Catalog on the Internet at www.dinersclubus.com, 24 hours a day. Points also may be redeemed for catalog merchandise by completing a copy of the points redemption form included in the catalog, and faxing it to 800-260-4034. Accounts with past-due balances may not redeem points until all outstanding balances are paid in full. Merchandise Delivery Once items have been ordered from the catalog, they'll be promptly delivered to the Corporate Cardmember with a full satisfaction guarantee No shipping fees are charged, but handling fees will apply. Handling fees may be paid with Club Rewards points, or with a charge to a personal Diners Club Card or Corporate Card: Shipping Weight Points Charge 0 - 10 lb. 1,000 $7.00 10.01 - 30 lb. 2,000 $12.00 Over 30 lb. 4,000 $24.00 To Learn More Club Rewards Customer Service for Cardmembers can be reached at 800-234-4034. For more information on how Club Rewards can help improve compliance to your organization's travel policy, contact your Diners Club Representative.