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Reconciliation is simply the act of comparing one set of financial data to another. You probably conduct your own personal reconciliation of expenses each month, when you review your monthly bank statement to ensure that the withdrawal and deposit information recorded is accurate and that your ending balance is correct.

You and your Cardmembers should reconcile Diners Club Accounts in a similar fashion, comparing a monthly Diners Club Statement against other data to determine proper payment amount. For your organization, this usually means reviewing records of "booked and returned tickets" from your travel agency(s), as well as completed expense reports. Corporate Cardmembers typically use charge receipts and expense reports.

A Diners Club Account Statement should accurately reflect all the charges that have been submitted by merchants, establishments, and common carriers during the billing cycle. However, the "Total Due" that is owed to Diners Club may be affected by:
- Airline tickets cancelled after Statement issue
- Ticket upgrade fees
- Payments made after Statement issue
- Merchant/establishment error
- Fraudulent charges
A thorough monthly reconciliation will ensure that these items are identified, and that your organization and/or Cardmembers pay Diners Club the proper amount owed.

Individually Billed Accounts and Centrally Billed Accounts
If your organization's Diners Club Account is individually billed, Corporate Cardmembers are responsible for reconciling their Statements each month and making payment. If your organization's Diners Club Accounts are centrally billed, your organization is responsible for reconciling the monthly Statement and making payment.

If you have chosen a "combination" individual/central billing option, then reconciliation and payment responsibilities for those charges are similarly divided. The Corporate Cardmember reconciles the Statement he or she receives, while your organization reconciles the Statement listing all centrally billed charges.

For information on methods for reconciling these charges, please pick one of the following options:

Corporate Cardmember Reconciliation
Centrally Billed Account Reconciliation

Working with your Business Service Representative
Your Diners Club Business Service Representative (BSR) can assist you with your monthly reconciliation efforts. Every month, our BSRs receive a monthly report that identifies accounts that have not paid the "Total Due", and may need reconciliation assistance.

We recommend that you use your Diners Club Program's Monthly Reconciliation Worksheet to help reconcile your Account, and provide it to your BSR each month. With your worksheet at hand, they can easily identify unpaid items and follow up with our Research department to ensure we both receive the information necessary to resolve the issue. A completed Worksheet also helps the BSR identify and address issues they may cause reconciliation problems for your corporation.

To Learn More
For more information about reconciliation, please contact your Diners Club Representative.

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