Join us on Facebook
A new way to get in touch with us
Our clients are busy, successful individuals and we understand that your time is precious.
Many of you already use the internet in your working and personal lives. Social media is becoming a fundamental part of how we access information – indeed it has changed how we communicate with friends, colleagues and business partners across the globe.
That's why Citi International Personal Bank has launched our own dedicated Facebook page. Visit our Facebook page now
Why launch on Facebook?
We have launched this page in response to your feedback, requesting that we communicate with you via social media. You said you wanted to be able to connect with us in a way that is convenient and accessible. So we have listened to that feedback and acted on it.
It's a great place for you to share your views and opinions with us. And it helps us to get to know you, so we can better meet your needs.
What is on the Facebook page?
Our page acts as a hub for you to access whatever you need and want from us, as well as enabling you to share your opinions. It links directly to our website, where you can access online banking, so you can get to us quickly and easily, through whichever route you prefer.
We also post articles, news stories and information that our clients have told us they are interested in. This includes updates about our products and services, breaking investment news and in-depth articles from Citi. As well as expert analysis about international investment markets, you can read up on topical issues from the wider business world, plus lifestyle features. We include incisive and informative content on everything from business leadership to major medical breakthroughs, plus articles on the best skiing holiday locations or famous festivals. Whatever the content, it is always something we believe you will find interesting and useful, and if it’s not then please feel free to use the page to tell us what is!
What are the benefits?
- You can still talk to us using the traditional methods, such as phone, email, through the website, or by fax, but Facebook gives you more choice.
- It is a more informal channel of communication, so if you have a question about a product, service or anything else, you can send us a direct message through Facebook.
- You are in complete control: Log on and off when you want and choose what you want to read and when. It's your page and your choice.
- Take advantage of exclusive competitions for our Facebook friends, which are quick and simple to enter, as well as special offers from our global financial, business and travel partners.
- Access our easy to understand videos explaining how our most popular products work. For example, you can currently watch our Mutual Funds video in English, Spanish, Greek, Russian, Hebrew and Turkish.
Next steps
- It is easy to join us on Facebook. Visit our page at https://www.facebook.com/citiipbemea and press the 'Like' button, to benefit from all of our features, competitions and video content.
- Get in touch with us by sending a direct message. Whether you have a question, an opinion or some feedback, we would love to hear from you.
- Read our posts, comment on them and share them with your friends and colleagues.
- It's easy to share content via Facebook and directly from our website. Just look for the Twitter and LinkedIn buttons at the end of each article.
The most important aspect of our Facebook page is that it is shaped by you. By interacting with us, you can help us discover exactly what interests you. By strengthening our relationship in this way and learning more about you, we can tailor our service to meet your needs.
Please note that Facebook should not be used to contact us regarding your IPB account. Please contact your Relationship Manager Relationship Manager if you have any questions.
Summary
- We have launched a dedicated Facebook page in response to your feedback
- You can read and post articles, share your thoughts and opinions and enter exclusive competitions
- Watch easy to understand videos about our most popular products and read features about issues we think you will find interesting
- By interacting with us you can help shape your Facebook page, and our overall service to you.
It is simple to access, straightforward to use and easy for you to share your views and opinions with us. And it helps us to get to know you, so we can better meet your needs.”
Watch our video on Mutual Funds
This short video lasts just a few minutes, but it will give you a good overall picture of Mutual Funds, explaining what they are, the key benefits and how we can help you choose a fund that is right for you.