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| Dear <%[Attribute1]%> <%[Attribute2]%><%[Attribute3]%>, |
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| In light of regulatory requirements as explained in the Central Bank of UAE Notice reference no. 265/2018 and given that your Emirates ID on file has expired, we require a copy of your valid Emirates ID in order to continue to serve you. |
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| Send us a copy of both sides of your Emirates ID. Please ensure that it is valid. |
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| Email this to idupdate@citi.com immediately and be sure to use your email address registered with us. |
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You will receive an SMS confirmation after your EID has been updated. |
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If we don't hear from you by Feb 28, 2019, we may restrict our services as prescribed in the above mentioned notice. |
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For any assistance please login to www.citibank.ae and send us a note through the "Write to us" option under 'Service Center'. |
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| Kindly ignore this communication if you have already sent a copy of your valid Emirates ID. |
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| DOWNLOAD CITI MOBILE |
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| CONNECT WITH US ONLINE |
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| Terms and conditions: |
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| Citibank Terms and Conditions apply, are subject to change and are available upon request. For the current Terms and Conditions, please visit our website www.citibank.ae. Partner Terms and Conditions also apply. All offers are made available on a best-effort basis and at the sole discretion of Citibank N.A. Citibank N.A. makes no warranties and assumes no liability or responsibility with respect to the products and services provided by partner(s) / other entity(ies). |
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