Citi in Canada

Citi’s roots in Canada date back to 1919. Currently, the company employs 2,563 people, with offices in Vancouver, Calgary, Montreal, Toronto and Mississauga. Citi is one of the most global financial services organizations in Canada, with access to Citi’s far-reaching proprietary network that includes a physical presence in 96 countries, trading desks in 77 markets and clearing/custody networks in 63 markets.

Citi’s key strategic focus in Canada is to continue to enable progress and help our clients succeed through these major lines of business: Banking, Capital Markets and Advisory; Citi Markets and Securities Services; Citi Private Bank; Citi Treasury and Trade Solutions; and Citi Cards Canada. Canada is also home to the Citi Solutions Centre in Toronto, a large technology development site that serves Citi businesses and clients globally.

BANKING, CAPITAL MARKETS AND ADVISORY
Banking, Capital Markets and Advisory listens, collaborates and problem solves, working tirelessly on behalf of our corporate, financial institution, public sector and sponsor clients to deliver a range of strategic corporate finance and advisory solutions that meet their needs, no matter how complex.

Dedicating ourselves to these relationships and ensuring our client experience stands above all else, we leverage the breadth of our unmatched global network to provide debt capital raising, merger and acquisition (M&A), and equity-related strategic financing solutions, as well as issuer services. By serving these companies, we help them grow, creating jobs and economic value at home and in communities worldwide.

MARKETS AND SECURITIES SERVICES
Markets and Securities Services relies on global breadth and product depth to provide an enhanced client experience. Our sales and trading, distribution and research capabilities span a broad range of asset classes, providing customized solutions that support the diverse investment and transaction strategies of investors and intermediaries worldwide.

We further streamlined our Markets operating model to drive better client service in 2019, combining Foreign and Exchange and Local Markets Operations (FXLM) and G10 Rates to create a single Rates and Currencies business line. As our clients continued to evolve and require a broad range of services, we also announced the formation of Equities and Securities Services, an integrated offering supporting the pre-trade, execution and post-trade requirements of our clients. This includes broad trading and execution capabilities for electronic and complex structured products; financing and hedging solutions; and clearing, custody and funds services.

Direct Custody, as a key component of Securities Services, not only supports the clearing and settlement activities of intermediaries such as banks, brokers and other institutional investors, but it also provides input on securities legislation and works with regulators to participate in initiatives taken to improve the securities settlement environment. In this and all of our market advocacy efforts, our goals are to reduce market risk and improve market transparency and efficiency — to the ultimate benefit of all Citi clients.

CITI PRIVATE BANK
The Private Bank is dedicated to helping the world’s wealthiest individuals, families and law firms protect and responsibly grow their wealth. Our unique business model enables us to focus on fewer, larger and more sophisticated clients who have an average net worth above $100 million. Clients enjoy a highly customized experience, with access to a comprehensive range of products and services spanning investments, banking, lending, custody, wealth planning, real estate, art, aircraft finance and lending, and more.

In everything we do, we emphasize personalized advice, competitive pricing and efficient execution. As part of Institutional Clients Group (ICG), the Private Bank is able to connect clients’ businesses to banking, capital markets and advisory services, as well as to Citi’s other institutional resources. Because our clients are increasingly global in their presence and in their financial needs, our unrivalled Global Client Service enables them to have dedicated local bankers in as many regions of the world as they require. They are, therefore, able to enjoy seamless, cross-border service from a worldwide team working together as one. A growing number of our clients seek to align their investments with their personal values. Investing with Purpose is our philosophy and methodology for sustainable and impactful investing. We help clients articulate their Investing with Purpose goals and objectives, provide them with comprehensive advice and offer in-house investment management that incorporates environmental, social and governance principles, and we partner with asset managers to deliver relevant themes and strategies.

TREASURY AND TRADE SOLUTIONS
Treasury and Trade Solutions (TTS) provides integrated cash management, working capital and trade finance solutions to multinational corporations, financial institutions and public sector organizations around the globe. With the industry’s most comprehensive suite of digitally enabled platforms, tools and analytics, TTS leads the way in delivering innovative and tailored solutions to its clients. Specific offerings include payments and receivables, liquidity management and investment services, commercial card programs, and trade services and trade finance.

Based on the belief that client experience is the driver of sustainable differentiation, TTS has focused its efforts on transforming its business to deliver a seamless end-to-end client experience through the development of its capabilities, client advocacy, network management and service delivery across the entire organization.

CITI CARDS CANADA
Citi Cards Canada is one of the country’s premier providers of private label credit and charge cards for retail organizations. Citi Cards Canada is part of Citi Retail Services, one of North America’s largest providers of consumer and commercial credit card products, services and retail solutions.

Citi Solutions Centre Toronto
The Citi Solutions Centre (CSC) Toronto delivers worldwide technology solutions to Citi’s global businesses. Identified as a global hub for Citi Markets and Securities Services technology, Citi and its technologists and developers lead projects for Citi’s businesses around the world.

As the largest of Citi Canada’s sites across the country, the CSC Toronto has experienced steady growth within its technology function over the past four years, with more than 1,400 technologists and 150 employees on the consumer banking team. With plans to hire an additional 250+ team members in 2021, the growth at the site is set to continue.

As the site grows, so does its impact on the local community. In 2020, the site responded to COVID related food shortages by donating 60,000 meals to the Mississauga Food Bank to aid the rising need in the local community. The firm also donated $150,000 to the Peel Children’s Aid Foundation as they built a new service centre just a few blocks from our CSC Toronto location.

Citi’s donation has funded a portion of the build that will be known as the Citi Child Welfare Immigration Centre of Excellence. The centre helps Peel kids in different stages of immigration by providing assistance in gaining access to education. Also, being in the jurisdiction of Toronto Pearson International Airport, the foundation sees about 50 children each year who come to Canada alone and are in need of care and shelter. In an act of desperation due to the circumstances in their home country, parents put their child on a plane to Toronto, alone, knowing that Canada has the protections in place to ensure the child is cared for. The first faces they see in Canada are the Peel Children’s Aid team, and this centre is actively providing support for these children through this donation.