CitiDirect® Online Banking offers you full 24 hours service on every business days.
Citibank's Web-based banking platform puts all your corporate banking functions in one security-protected place, giving you around the globe, centralized access to your account information in real time right from your desktop.
CitiDirect® Online Banking offers you reliable, highly secure Web-based access to Citibank's global banking network from any of your locations worldwide. CitiDirect is accessible via an Internet/Intranet connection.
For general questions while working in CitiDirect Online Banking, you can use Online Help. A comprehensive self-service capability, Online Help contains detailed information and descriptions of terms for all functionality and services offered through CitiDirect. Include the installation. In addition to Online Help, the CitiDirect Customer Support resources described below are available to you. Electronic Banking Help Desk (EB Help Desk) phone : +36 (1) 374 5518 Available on every business days, from 8:00 AM, until 4:30 PM.
CitiDirect® Online Banking employs a credit-card sized device that generates a dynamic password for you. This password is then used by CitiDirect to perform user authentication.
Dynamic passwords greatly reduce the risk of an unauthorized party gaining access to CitiDirect by guessing or obtaining a password. Authorization for customer activity is controlled or limited through user identity access rules. Each time you log into CitiDirect® Online Banking, the system uses this profile to control your authorized level of access and functions. Data encryption protects data from being viewed by people who are not authorized users.