Human Resources

Why Work for Us

l. Company Culture

Our Shared Responsibilities:

Citigroup’s goal is to be the most respected global financial services company. As a great institution with a unique and proud history, we play an important role in the global economy. Each member of the Citigroup family has three Shared Responsibilities:

1. We have a responsibility to our clients
   we must put our clients first, provide superior advice, products and services, and always act with the highest level of integrity.
2. We have a responsibility to each other
   we must provide outstanding people the best opportunity to realize their potential. We must treat our teammates with respect, champion our remarkable diversity, share the responsibility for our successes, and accept accountability for our failures.
3. We have a responsibility to our franchise.
   We must put Citigroup’s long-term interests ahead of each unit's short-term gains, and provide superior results for our shareholders. We must respect the local culture and take an active role in the communities where we work and live. We must honor those who came before us and extend our legacy for those who will come after us

Citi Mission:

Citi works tirelessly to serve individuals, communities, institutions and nations. With 200 years of experience meeting the world's toughest challenges and seizing its greatest opportunities, we strive to create the best outcomes for our clients and customers with financial solutions that are simple, creative and responsible. An institution connecting over 1,000 cities, 160 countries and millions of people, we are your global bank; we are Citi.

Citi Principles:

The four key principles-the values that guides us as we perform our mission-are:

• Common Purpose
  One team, with one goal: serving our clients and stakeholders.
• Responsible Finance
  Conduct that is transparent, prudent and dependable.
• Ingenuity
  Enhancing our clients’ lives through innovation that harnesses the breadth and depth of our information, global network, and world-class products.
• Leadership
  Talented people with the best training who thrive in a diverse meritocracy that demands excellence, initiative and courage.

II. Citi Diversity Strategy

OUR PEOPLE: EMPLOYER OF CHOICE
Citi values a work environment where diversity is embraced, where people are promoted on their merits, and where people treat each other with mutual respect and dignity. Around the world, we are committed to being a company where the best people work; where opportunities to develop are widely available; where innovation and an entrepreneurial spirit are valued; and where a healthy work/life balance is encouraged.

OUR CUSTOMERS: PROVIDER OF CHOICE
Citi strives to deliver products and services to our customers that reflect both our global reach and our deep local roots in every market where we operate. The diversity of our employees enables us to better understand our customers, while the breadth of our product offerings allows us to serve them better.

OUR SUPPLIERS: BUSINESS PARTNER OF CHOICE
Citi works to create mutually beneficial business relationships with minorities, women, disabled veterans and other people with disabiliities, and locally-owned businesses. We recognize that working with a wide range of professionals, suppliers and consultants strengthens the communities we serve and creates value for our shareholders.

OUR COMMUNITIES: NEIGHBOR OF CHOICE
Citi believes it has a responsibility to make a difference in the neighborhoods in which we work and live around the world. We reach out to and form partnerships with nonprofit organizations, civic groups, educational institutions and local governments representing the diverse nature of these communities; and we strive to make each community a better place because we are there.

III. Benefits

In order to attract and retain the best people:

• We provide our employees’ with remuneration packages that are among the most competitive in the market
• We work to create an environment that promotes employee growth, satisfaction and loyalty
• Through our global reach we offer our people mobility choices.
• Development opportunities across the globe.
• Rotational opportunities across the globe.
• Diversity: A culture that embraces diversity and inclusion of women.
• Satisfaction: We give our employees a voice to speak up about their opinion in the organization, its leaders and its working environment on annual basis through the Voice of Employees annual survey.

IV. Career Development

Citi is committed to the continuous professional development of all its employees. Citi aims to provide employees with opportunities for career development to enable them to continue to enhance their skills and knowledge. These opportunities are intended to help employees make the most effective contribution in their present position and they may also enable them to develop their career.

Learning opportunities are available in the form of formal classroom courses and online learning. A core curriculum of business and service skills, leadership and management development, desktop and interpersonal skills is on offer.