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Products and Services

CitiDirect BE®

CitiDirect BE® supports the suites of services with leading edge technology that enables secure and reliable banking services over the web.

With web-based installation and minimum hardware and software requirements CitiDirect BE® is the platform of choice for internet banking. It is a sophisticated user-centered interface offering global access, uniform client software, enhanced, customized reporting capabilities, online technical and customer services support to corporate clients.

Benefits to our clients include:

CitiDirect BE® is a thin client software, which means the bulk of your transaction processing occurs on centralized servers, maintained and managed by Citi. You no longer need to store and maintain database files on your local workstation. CitiDirect BE® offers you reliable, highly secure Web-based access to Citi's global banking network from any of your locations worldwide.

CitiDirect BE® is accessible via an Internet connection.

CitiDirect BE® also provides a secure and efficient method for Citi Romania to send and receive data free text files to and from clients. Data encryption protects data from being viewed by people who are not authorized users.

CitiDirect BE® uses Secure Sockets Layer (SSL) Version 3, a protocol designed to provide privacy between a Web client and server. SSL v.3 uses financial institution level 128-bit encryption, enabled by specialized digital certificates, to allow you to establish a secure Internet session.

Our local team for CitiDirect BE® Helpdesk provides over the phone on-site support every business day, between: 8:30 AM to 5:30 PM and may be reached on: +40 (21) 203 67 69

CitiDirect BE® Mobile

CitiDirect BE® Mobile is a user-friendly and secure mobile application that enables companies to perform a variety of standard banking operations, using an internet-enabled mobile device, regardless of operating system (iPhone, Android, Blackberry, Symbian, Windows Phone).

CitiDirect BE® Mobile offers you the main capabilities of CitiDirect BE®:

  • Initiate, Authorize, Release Payments
  • View account balances and perform transaction inquiries
  • Monitor aggregated cash positions

CitiDirect BE® Mobile has received numerous accolades since the 2011 launch:

  • Best in Mobile Banking by Global Finance, 2013
  • Most Innovative Award by Monarch, 2012
  • Innovation in Banking Technology Awards by The Banker, 2012
  • Best Global Institutional Mobile Bank by Global Finance, 2011

CitiDirect BE® Tablet

In line with the upgrade and emergence of the digital age, Citi has introduced its first corporate banking tablet application, CitiDirect BE® Tablet.

Launched in September 2013, this business management tool is offering you a superior banking experience.

CitiDirect BE® Tablet: Key Benefits

CitiDirect BE® Tablet is designed solely around the decision makers at our clients, allowing them to run their business in an optimized and efficient manner CitiDirect BE® Tablet enables our clients to:

  • Use features and discovery tools to customize data views to support strategic decision-making
  • Translate data into global business intelligence with just a few taps
  • View data globally, by region or country; and filter by currency, amount and country in chart or map views
  • Authorize, release and repair payments anytime and everywhere.

Information reporting

Comprehensive reporting solutions for access to the information you need

CitiDirect BE® enables you to run customizable reports in a wide variety of formats, available online, that can be delivered directly to you via a secure server or encrypted e-mail.

Specifically, you will have immediate access to:

  • Summaries of all accounts with ledger and balances, or balances consolidated by currency or branch
  • Multiregional payables summary reports
  • All statements and transaction summaries by account number, value date, transaction type and currency
  • Reports generated from cash statement data elements, grouped by account number and showing summary and detail information on cash transactions for each enterprise, branch and customer
  • Automated file and report delivery capabilities that enable you to schedule reports to run intraday, end-of-day, weekly or monthly outside an active CitiDirect BE® session

Additionally, file export capabilities ensure easy integration into existing accounting systems and treasury workstations.

Real-time information reporting for more effective Cash management

To help you gain access to the information you need when you need it, our reporting specialists will work with you to develop an online strategy that meets your specific goals and objectives.

This guidance is combined with a powerful reporting engine that is easy to learn and easy to use - with quick reference cards for everyday use and step-by-step on site or Web-based lessons for more in-depth training.

For more details on Information Reporting through CitiDirect BE®, please contact your CitiDirect Helpdesk to schedule a demonstration on +40 (21) 203 67 69.

Information security

Information Security

CitiDirect BE® streamlines your local banking activities by giving authorized users at every level of your organization direct access to corporate accounts via an easy-to-use Web interface. Citi understands the importance of data and application security, thus we prioritize the security access to your data. Industry-leading solutions are backed by the security, convenience and support you expect from Citi.

Encryption

Data encryption protects data from being viewed by people who are not authorized users.

CitiDirect BE® uses Secure Sockets Layer (SSL) Version 3, a protocol designed to provide privacy between a Web client and server. SSL v.3 uses financial institution level 128-bit encryption enabled by digital certificates to allow you to establish a secure Internet session.

User Entitlement and Authorization

Authorization for customer activity is controlled or limited through user identity access rules. Citi Security Managers maintain user access. Each time you log into CitiDirect BE®, the system uses your profile to compare it against your authorized level of access and functions.

User Authentication

CitiDirect BE® employs a credit-card sized device that generates a dynamic password for you. This password is then used by the system to perform user authentication.

Dynamic passwords greatly reduce the risk of an unauthorized party gaining access to CitiDirect BE® by guessing or obtaining a password.

Treasury system integration

Citi Treasury System Integration provides straight-through-processing to our client's treasury system across a wide array of instruments, currencies, and geographies through certified web-based interfaces to Citi products and services. Working with the administrator of your accounting system, Citi Romania provides the critical tools needed by treasurers in companies to concentrate liquidity and monitor cash positions, account balances and financial transactions on a global and real-time basis.

Integrating Web-based systems into any part of your existing business workflow will lead to improved efficiencies certainly, but that integration is not always easy- especially when dealing with various systems and software providers. That's why Citi provides you the support to develop interfaces that bring seamless access to a host of Citi products and services.

From multi-currency transactions to balance/ transaction reporting to trade confirmation - interfacing your treasury system (ERP) with CitiDirect BE® is designed specifically to achieve the straight-through-processing efficiencies.

Empowering Your Business for Success

As one of the most trusted financial service providers in the world, Citi offers you the global capabilities you need to succeed in today's economy.

When you choose Citi Romania, you choose a partner with global financial expertise and one who understands the way you manage your business and financial processes.

We offer integrated solutions to help you transition from traditional processes to Web-enabled capabilities, offering the security, trust and guidance you expect of Citi each step of the way.

For more information about our interfacing capabilities please contact your CitiDirect BE® Helpdesk Representative to schedule a demonstration on +40 (21) 203 67 69.

BENEFITS OF USING AN INTERFACE BETWEEN YOUR TREASURY SYSTEM (ERP) AND CITIDIRECT BE®:

  • Files Import - Files with the instructions for payments, defined in a variety of forms, can be safely charged, eliminating any possible errors. CitiDirect BE® standard menu for the import if transactions register and chronicle possible errors occurred during the import.
  • Reports Export - The reports can be exported in formats such as DHTML, PDF, XLS and RTF (Word) and allow the integration with the account system.
  • Files Export - The export can be materialized in standard formats as SWIFT, BAI, EDIFACT, etc or in formats defined by the user Fixed width, CSV etc, which are compatible with all data base applications.
  • Our experience - Our CitiDirect BE® specialists will assist you to have a smooth implementation for both Accounts Payables and Accounts Receivables modules.

Value added services

Customs Link Online

Citi Romania processes budgetary payments (customs taxes, VAT and excises) initiated over CitiDirect BE® and will send an electronic confirmation of the payment to the Custom offices.

Custom offices will receive this confirmation over a platform proprietary of Citi and will give "goods clearance" without the need to present them the green copy of the payment order.

Electronic confirmation of payments

Electronic confirmation of payments service enables you to print at your premises the "green" copies of the budgetary and ordinary payment orders electronically initiated, including the bank's confirmation of the payment processing.

You will receive via CitiDirect BE® a file containing the ready to print images of the budgetary and regular payment orders initiated from your current account, thus saving you from a visit to the bank in order to initiate the payment and receive the confirmation for it.

Automated generation of copies for internal and external payment orders

Clients can print at their premises the copies of the internal and external payment orders for foreign currency payments, both electronically and manually initiated.

Citi Romania will deliver to you via CitiDirect BE® the PDF files containing the image of the internal and external payment orders forms according to foreign currency transactions processed on/ from the customer current account(s). These files can be printed using any type of printer.

Sent Info - Detailed information of local currency incomings

It is a product developed to offer a new, efficient method to easily identify and reconcile your incomings received through the Electronic Clearing System (SENT). The product provides detailed information of local currency incomings that is sent to you as a text file, via CitiDirect BE®.

Automatic delivery of reports via e-mail

The automatic delivery of reports via e-mail is a product attached to CitiDirect BE® that enables you to run reports automatically at scheduled periods of time - even outside a live working CitiDirect BE® session. You can schedule reports any time of the day, therefore eliminating the extra steps of processing reports. Moreover, you have the possibility to select the type of the report you want to receive, its format, the hour of delivery and the e-mail address.

Event Notification

Event Notification is a product attached to CitiDirect BE®, which allows you to receive, automatically by e-mail, information regarding your account, events defined by you, without being connected to CitiDirect BE®. Event Notification does not replace the reporting function of CitiDirect BE®, but complements it by adding the possibility to schedule reports regarding specific movements into the company accounts.

System requirements

Windows ® Operating Systems

CitiDirect BE® is certified to operate on the Microsoft Operating Systems.

Internet Browsers:

  • Microsoft Internet Explorer (IE) Version 7.0 or higher
  • Mozilla Firefox
  • Google Chrome

Apple Operating Systems

  • OS X 10.6.8 or higher
  • Safari 5.5 or higher

Oracle Sun Java

  • Sun Microsystem JRE
  • Java 6 update 27 to update 45
  • Java 7

We recommend Java 7 as Oracle has stopped supporting Java 6.

Adobe ® Acrobat ® Reader ® 8.0 or higher is required to view CitiDirect BE® reports or documents on this site that are in "pdf" format.

Customer support

CitiDirect BE® Helpdesk Representatives are available to support your technical needs, as well as to assist you with general CitiDirect BE® questions.

You can reach us every business days between 08:30 and 17:30 at the telephone number +40 21 203 67 69 or e-mail address citidirect.ro@citi.com.