2017 Global Citizenship Report Executive Summary

committed to enabling growth and progress, we need to do our part to help combat gun violence. While not everyone has agreed with what we’ve said or done, I’m proud of the actions we’ve taken to define who we are and what we stand for as a company. A firm of our size and scale achieves great and big things when we put our mind to it —but my colleagues also positively impact the lives of many in small but meaningful ways each day. The ways we help make our communities stronger, provide opportunities to those who need support, protect our environment and celebrate diversity are the truest reflection of our values and the progress we enable around the world. Michael L. Corbat Chief Executive Officer Citigroup Inc. CITI AT A GLANCE Responsibly provide financial services Serve as a trusted partner Create economic value Leading bank with 200+ years of experience Diverse workforce of 209,000 to serve our customers and clients Digital and mobile at the core of a simpler, better client experience Supporting clients in more than 160 countries and jurisdictions Global Consumer Banking Institutional Clients Group Growing Commercial Bank that serves midsized clients with cross-border needs Facilitates ~$4 trillion of transaction flows daily Largest proprietary global network with a client base of 14,000 and a presence in 98 countries Serving over 100 million customers Serves more than 80% of global Fortune 500 companies A lean, urban retail bank footprint across 19 markets in the U.S., Mexico and Asia Citizenship Approach A business model that adds value to society A focus on ethical decision-making and responsible business practices ! ? Taking a stand on issues that matter and driving solutions An enhanced focus on transparency and knowledge building Citi 2017 Global Citizenship Report Executive Summary 3