Global Citizenship Report 2017

CASE STUDY Promoting Digital Financial Inclusion Digital financial solutions — including mobile device-based platforms for financial accounts and transactions — have been touted as a potential “game-changer” for the world’s poor for several years. While digital financial solution providers have made massive inroads into previously unreached communities around the world, there is still much progress to be made to improve policies and increase financial inclusion. Since 2016, the Citi Foundation has supported the Consultative Group to Assist the Poor (CGAP) at the International Bank for Reconstruction and Development to implement a digital financial inclusion program in East Asia. This program engages policymakers and practi- tioners with digital financial inclusion experience in three markets — China, Indonesia and the Philippines — to tackle the challenges they face in promoting innovations in the digital delivery of financial services to the unserved and underserved in their markets and sharing those experiences globally. Through its efforts, CGAP helps policymakers compile and share best practices across the region and around the world. Citi 2017 Global Citizenship Report 107 CONTENTS    INTRODUCTION    HOW WE DO BUSINESS    SOLUTIONS FOR IMPACT     APPENDICES Environmental Finance    Inclusive and Resilient Communities