Global Citizenship Report 2017

DISCLOSURE NUMBER DISCLOSURE TITLE REPORTING STATUS REPORT SECTION OR OTHER DOCUMENTATION 103-3 Evaluation of the management approach Fully Human Rights > Respecting the Human Rights of Our Employees Human Rights > Our Commitment to Respect Human Rights Human Rights > Respecting Human Rights in Our Financing Decisions 412-1 Operations that have been subject to human rights reviews or impact assessments Fully Environmental and Social Risk Management > Our ESRM Policy Human Rights > Transactions Reviewed Under Citi’s Statement on Human Rights 412-2 Employee training on human rights policies or procedures Fully Environmental and Social Risk Management > Enhancing Our Training Human Rights > Respecting the Human Rights of Our Employees Human Rights > Continuous Learning and Improvement Code of Conduct 412-3 Significant investment agreements and contracts that include human rights clauses or that underwent human rights screening Fully Human Rights > Respecting Human Rights in Our Financing Decisions GRI 413: LOCAL COMMUNITIES 2016 103-1 Explanation of the material topic and its boundary Fully Citizenship Approach > Our Material Issues Operations and Supply Chain Environmental and Social Risk Management Environmental Finance Inclusive and Resilient Communities 103-2 The management approach and its components Fully Citizenship Governance at Citi Operations and Supply Chain > Employee Engagement Environmental and Social Risk Management Environmental Finance Inclusive and Resilient Communities 103-3 Evaluation of the management approach Fully Operations and Supply Chain > Employee Engagement Environmental and Social Risk Management Environmental Finance Inclusive and Resilient Communities 413-1 Operations with local community engagement, impact assessments and development programs Partially Stakeholder Engagement at Citi Human Rights > Engaging Stakeholders on Human Rights Human Rights > Case Study: Stakeholders Heard Through Due Diligence Process Inclusive and Resilient Communities 413-2 Operations with signifi- cant actual and potential negative impacts on local communities Fully Environmental and Social Risk Management > Our ESRM Policy Environmental and Social Risk Management > Case Study: Working Toward a More Sustainable, Transparent Palm Oil Industry FS13 Access points in low- populated or economically disadvantaged areas by type Fully Digital Innovation > Customer-Centric Solutions Inclusive and Resilient Communities > Financial Inclusion FS14 Initiatives to improve access to financial services for disadvan- taged people Fully Digital Innovation > Customer-Centric Solutions Inclusive and Resilient Communities > Financial Inclusion 128