Global Citizenship Report 2017
DISCLOSURE NUMBER DISCLOSURE TITLE REPORTING STATUS REPORT SECTION OR OTHER DOCUMENTATION 103-3 Evaluation of the management approach Fully Digital Innovation > Safeguarding Data and Protecting Customer Information Code of Conduct Online Privacy Statement Citi Security Center 418-1 Substantiated complaints concerning breaches of customer privacy and losses of customer data Fully Digital Innovation > Safeguarding Data and Protecting Customer Information GRI 419: SOCIOECONOMIC COMPLIANCE 2016 103-1 Explanation of the material topic and its boundary Fully Citizenship Approach > Our Material Issues 103-2 The management approach and its components Fully Citizenship Governance at Citi Conduct and Culture > Managing Compliance Risk 2017 10-K pages 52-62 103-3 Evaluation of the management approach Fully Conduct and Culture > Managing Compliance Risk 2017 10-K pages 52-62 419-1 Noncompliance with laws and regulations in the social and economic area Fully 2017 10-K pages 52-62 2017 Annual Report FINANCIAL SECTOR SUPPLEMENT PRODUCT PORTFOLIO 103-1 Explanation of the material topic and its boundary Fully Citizenship Approach > Our Material Issues 103-2 The management approach and its components Fully Citizenship Governance at Citi Conduct and Culture > Public Policy Inclusive and Resilient Communities > Financial Inclusion 2017 10-K pages 6 -14 103-3 Evaluation of the management approach Fully Conduct and Culture > Public Policy Inclusive and Resilient Communities > Financial Inclusion 2017 10-K pages 6 -14 FS6 Percentage of the port- folio for business lines by specific region, size (e.g., micro/SME/large) and by sector Fully 2017 10-K pages 6 -14 FS8 Monetary value of products and services designed to deliver a specific environmental benefit for each business line broken down by purpose Fully Environmental Finance Environmental Finance > Citi’s $100 Billion Environmental Finance Goal Sustainable Progress Scorecard 130
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