Global Citizenship Report 2017

UN Guiding Principles Reporting Framework Index We have included information and disclosures in this report aligned with the United Nations Guiding Principles reporting framework. This reflects our support of the UN Guiding Principles on Business and Human Rights and our commit- ment to transparency and accountability regarding our human rights-related activities and policies. The following table indicates where readers can find information that addresses the framework requirements, either in this report or other publicly available documents. SECTION OF THE FRAMEWORK REPORT SECTION OR OTHER DOCUMENTATION PART A: GOVERNANCE OF RESPECT FOR HUMAN RIGHTS POLICY COMMITMENT A1 What does the company say publicly about its commitment to respect human rights? A1.1 How has the public commitment been developed? Human Rights > Our Commitment to Respect Human Rights A1.2 Whose human rights does the public commitment address? Human Rights > Our Commitment to Respect Human Rights Citi Statement on Human Rights A1.3 How is the public commitment disseminated? Conduct and Culture > Code of Conduct The following documents, which state Citi’s commitment to respect human rights and our expectations about the commitment of others, are posted publicly: Citi Code of Conduct Citi Standards for Suppliers Citi Statement of Supplier Principles Citi Statement on Human Rights EMBEDDING RESPECT FOR HUMAN RIGHTS A2 How does the company demonstrate the importance it attaches to the implementation of its human rights commitment? A2.1 How is day-to-day responsibility for human rights performance organized within the company, and why? Citizenship Approach > Citizenship Governance at Citi Human Rights > Respecting Human Rights in Our Financing Decisions Environmental and Social Risk Management > Policy Implementation Operations and Supply Chain > Responsible Sourcing A2.2 What kinds of human rights issues are discussed by senior management and by the Board, and why? Human Rights > Governance, Policy Development and Updates Human Rights > Our Salient Human Rights Risks A2.3 How are employees and contract workers made aware of the ways in which respect for human rights should inform their deci- sions and actions? Conduct and Culture > Code of Conduct Human Rights > Respecting the Human Rights of Our Employees Citi Statement on Human Rights Citi Code of Conduct A2.4 How does the company make clear in its business relationships the importance it places on respect for human rights? Human Rights > Respecting Human Rights in Our Financing Decisions Environmental and Social Risk Management > Policy Implementation Operations and Supply Chain > Responsible Sourcing Citi Standards for Suppliers Citi Statement of Supplier Principles A2.5 What lessons has the company learned during the reporting period about achieving respect for human rights, and what has changed as a result? Human Rights > Governance, Policy Development and Updates Human Rights > Providing Access to Remedy Human Rights > Case Study: Stakeholders Heard Through Due Diligence Process Human Rights > Engaging Stakeholders on Human Rights Human Rights > Citi’s Response to the UK Modern Slavery Act Citi 2017 Global Citizenship Report 133 CONTENTS    INTRODUCTION    HOW WE DO BUSINESS    SOLUTIONS FOR IMPACT    APPENDICES Scorecard    GRI Index    TCFD Index    UN Global Compact Index    UN Guiding Principles Index     Assurance