Global Citizenship Report 2017

Put simply, our teams must be as diverse as the clients we serve and the communities where we live and work.  — Gavin, North America I pledge to support diversity by understanding others’ customs, beliefs, ideas and creativity. Together we are not only stronger, but also more effective. — Ewa, Europe, Middle East and Africa CASE STUDY Communicating the Importance of Diversity In mid-2017, our two-month-long #TogetheratCiti global campaign engaged hundreds of employees across Citi to share their experiences to strengthen our culture of inclu- sion and start a candid conversation about diversity. We received hundreds of responses from employees around the world, including the following: #TogetheratCiti Together we can build a more inclusive culture by accepting our differences and by using those differences to drive change and progress, thereby making Citi a truly global bank and giving the best service to our clients.   — Juliana, Latin America Diversity is a melding of differences, ideas and cultures. It represents a coming together of people from all different backgrounds, socioeconomic statuses, sexual orientations and political preferences. It’s a learning experience where everyone is challenged to check their privilege at the door, step outside of themselves and see things from a perspective other than their own.  – Leah, North America An all-employee Q&A session with Citi’s Affinity Leaders Employees in Taiwan celebrate Pride Week with a panel discussion about creating an LGBT-friendly workplace 36

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