Global Citizenship Report 2017

Citi Benefits and Family Life Supporting employees in their family life is an important part of workforce well-being. We offer family support through a range of programs. For example, for our U.S. workforce, we provide paid pregnancy and parental bonding leaves, which provide job protection above and beyond the requirements of the federal Family and Medical Leave Act. Negotiated rates are also available for dependent care. In addition, we offer the Bright Horizons Special Needs program, which provides online resources for parents in the U.S. with special needs children and subsidized dependent care when work-related issues disrupt regular schedules. We also offer a college coach to help families and their children navigating the post-secondary education admissions process. Volunteerism Mobilizing our human capital is central to our goals of creating shared value and supporting communities where individuals and families can thrive. We provide our employees with the resources and tools to engage in meaningful volunteer opportunities in the communities in which they live and work. In 2017, Citi employee volunteers contributed over 1 million volunteer hours in communities around the world. They used their professional skills, expertise and time volunteering with community organizations to support a range of projects, from traditional hands-on activities to skills-based volunteering. These employee engagement efforts with community organi- zations often complement financial support from Citi and the Citi Foundation. For example, we piloted the Citi Skills Sprint at Kingsborough Community College in New York, where Citi employees helped students map out their academic and career paths. Visit the Pathways to Progress section to learn more about how our employees are helping Citi and the Citi Foundation fulfill our commitment to support the career readi- ness of young people. While Citi employees volunteer year-round, Global Community Day, our annual day of service for employees, friends and family, is an important way in which we collectively deepen relationships with our communities. In 2017, more than 100,000 volunteers participated in events held in more than 500 cities across 91 countries. CHAMPIONING COMMUNITY ORGANIZATIONS IN INDIA Since 2015, Citi India has implemented the Corporate Social Responsibility (CSR) Champions program to encourage a culture of leadership through volunteering. Senior leaders are paired with local nonprofit partners across India to raise awareness within Citi of the nonprofit organizations’ efforts and to use their knowledge, expertise and leader- ship to help each organization reach its goals and deepen its impact. CSR Champions advise nonprofits on steps to improve their organizations, providing guidance on topics such as governance, financial planning and process improvement, and on strategies for improving programming. Additionally, CSR Champions partner with Citi colleagues to evaluate our relationship with each organization and provide recom- mendations on deepening engagement. Through these relationships, Citi India senior leaders model a culture of leadership and encourage employees to live our values. Citi India CSR Champions with Citi senior leaders 44