Global Citizenship Report 2017

100% use of renewable energy for facilities globally PROGRESS 18% 33% of global real estate portfolio LEED-certified PROGRESS 22% 30% reduction in energy consumption (compared with 2005 baseline) PROGRESS 29% 60% diversion rate of waste to landfill (compared with 2005 baseline) PROGRESS 61% 30% reduction in water consumption (compared with 2005 baseline) PROGRESS 29% 10% of water used coming from reclaimed or recycled sources PROGRESS 5% 2020 OPERATIONAL FOOTPRINT GOALS Citi 2017 Global Citizenship Report 63 CONTENTS    INTRODUCTION    HOW WE DO BUSINESS    SOLUTIONS FOR IMPACT    APPENDICES Conduct and Culture    Digital Innovation    Talent and Diversity    Human Rights    Environmental and Social Risk Management    Operations and Supply Chain