Global Citizenship Report 2017

Environmental and Social Impacts Achieved Through Our $100 Billion Goal The $100 Billion Environmental Finance Goal is about more than a dollar figure. We recognize that the real-world impacts of these investments are a crucial measure of success — for Citi, our clients and our communities. We have identified a range of impacts — greenhouse gas (GHG) emissions avoided, jobs supported and community benefits — that we are able to apply to a subset of the transactions counted toward the goal. We calculate these metrics where actual data or a reasonable proxy method can be obtained. Our approach was developed with stakeholder feedback and following extensive research on existing best practices. We recognize this is still a nascent area of work and continue to welcome the challenge to better understand the impacts associated with the activity that counts toward our goal. Overall, we take a conservative approach to reporting impacts and do not include deals in which we have limited transparency on transaction details. We have also aligned our impact measure- ment methodology with our new goal accounting approach to report on impacts associated with our share of a transaction. To calculate environmental impacts, we developed models to estimate the GHG emissions avoided by the different types of transactions that contribute to the $100 billion goal — specifically, renewable energy financing and energy efficiency financing, public finance and consumer and commercial banking. For social impacts, we focus on jobs supported as a metric because of the positive impacts that employment has on people’s livelihoods and on economic growth. Based on an approach used by economists and public policy experts, we developed a model to estimate our contribution to supporting job creation. Our modeling tool estimates the number of jobs supported from Citi’s financing of U.S.-based renewable energy projects and, in 2017, we expanded the model to include U.S. public finance activity. These calculations are based on specific investment and expenditure profiles tied to data aggregated from a number of sources. IMPACT DATA ENVIRONMENTAL IMPACTS 2014 2015 2016 2017 TOTAL Avoided GHG Emissions (mt) 1,360,092 1,740,659 325,676 1,058,809 4,485,236 Renewable Energy Project Financing 1,294,788 1,590,612 180,739 1,057,022 4,123,161 Energy-Efficiency Financing 60,061 145,524 140,149 0 345,734 Public Finance 2,224 1,672 1,453 1,246 6,595 Consumer/Commercial Banking 3,019 2,851 3,335 541 9,746 Renewable Energy Capacity Added (MW) 563 869 278 619 2,329 SOCIAL IMPACTS 2014 2015 2016 2017 TOTAL Jobs Supported 11,574 29,494 30,140 33,097 104,305 Renewable Energy Project Financing 4,870 8,069 4,378 4,357 21,674 Public Finance 6,704 21,425 25,762 28,740 82,631 Trips on Transit System Projects 0 3,468,037,144 3,128,031,314 4,222,362,606 10,818,431,064 People Served by Water Quality and Conservation Projects 211,346 6,916,113 28,831,321 7,617,037 43,575,817 Families Served by Affordable Housing Activity 1,237 1,004 1,166 1,340 4,747 86