Global Trustee and Fiduciary Services Bite-Sized Issue 4 2025

15 QUICK LINKS BENCHMARKSREGULATION CMU/SIU DORA FINTECH IOSCO MIFID II/MIFIR SUSTAINABLE FINANCE/ESG ASIA PACIFIC EUROPE NORTH AMERICA UNITED KINGDOM Global Trustee and Fiduciary Services Bite-Sized | Issue 4 | 2025 Overall findings – areas of improvement: • Aligning support processes to the target market; • Making post-sale support as accessible and effective as pre-sale support; • Embedding a culture that is in step with the Consumer Duty; and • Monitoring a broader range of outcomes about effective customer support. Link to FCA Review Findings here