Year-End 2018 Report

Investor Relations Citi Depositary Receipt Services is dedicated to providing issuers with expertise and resources to support their IR program by focusing on the unique situation of each company and — in cooperation with the IR team — developing solutions to help them achieve their specific IR goals. In an environment where IR best practice is constantly evolving, driven by regulatory change, technological developments and the paramount need for issuers to stand out from the crowd to attract new investors, Citi provides clients with the knowledge required to help build a comprehensive IR program that delivers results. Throughout the year, Citi hosts roundtables and other events across EMEA, Asia and Latin America, as well as the signature IR Academy in New York and Shareholder University in London, to update clients on issues that are discussed in the global IR community. In 2018 three main subjects dominated in client updates and meetings: 1. ESG — specifically how IR teams should talk to investors about their ESG efforts, how to target “ESG investors” and how to make sense of the various ESG rating agencies 2. Ongoing changes in the investor landscape and their impact on investor relations: The shift to passive shareholder activism and MiFID II 3. Establishing a strong narrative for investors and delivering a consistent message as well as a strategic approach to IR activities with a focus on improvement Citi Depositary Receipt Services Global Client Events — 2018 Q1 2018 • IR Magazine U.S. Awards, New York Q2 2018 • IR Academy Buenos Aires • NIRI Annual Conference, Las Vegas • Think Tank and IR Magazine Awards, London • IR Academy Seoul • IR Roundtable with NASDAQ OMX, Stockholm • Brazil Investor Relations Institute Conference, São Paulo • IR Roundtable, Hong Kong Q3 2018 • IR Academy Taipei • IR Roundtables, Mumbai • Ipreo by IHS Markit IR Wisdom Summit — Hong Kong, Beijing and Tokyo • Middle East Investor Relations Association Annual Conference, Dubai • Flagship IR Academy New York Q4 2018 • IR Academy for Asian Issuers, Busan • IR Roundtables — Taipei, Hsinchu and Seoul • IR University and Shareholder University, London • IR Magazine Greater China Conference & Awards, Hong Kong • IR Seminar, Moscow • Client Breakfast with the Buy-Side, London 46