To use Google Pay, you need to have a smartphone or smartwatch running on Android 9 or higher on your phone / Wear OS 2.x or higher on your smartwatch. In addition, the Google Wallet app needs to be installed on your device.

To setup Google Pay, you need to first:

• Update your device software
• Download Google Pay
• Open the Google Pay and set up a screen lock

There are two ways to add your card to Google Pay:

Through Your CitiManager^® Mobile App

• Open the CitiManager Mobile App, login using your credentials and complete the authentication process
• Click on “Add Your Card to Google Pay” button
• You will be directed to the Google Pay App
• Accept the terms and conditions
• Your card is now ready to use

Through Your Device

Android Phones

• Open the Google Pay app and login using your Google account credentials
• Take a picture of your card or enter the card details manually
• Select your choice of authentication and follow the steps on screen
• Accept the terms and conditions
• Your card is now ready to use

Watch

• On your watch, open the Google Pay app
• Tap “Get started”
• Set up screen lock (if you haven't already)
• On your phone, follow the instructions to “add a card”*
• Your card will show up on your watch.

If you add your card to your watch, you won't need your phone to pay

*Note: This only adds the card to the Google Pay app on your watch and not on your phone, if you also want to add it to your phone, follow the steps above for android phones.

Paying with your phone

• Unlock the device (by using your PIN, passcode, pattern or fingerprint)
• Choose your Citi Commercial Card if you have multiple cards added to Google Pay
• Hold your phone near the contactless reader until your device beeps or vibrates and a confirmation appears on the screen indicating your purchase is successfully completed

Paying with your Watch

• On your watch, open Google Pay
• Choose your Citi Commercial Card
• Hold your watch over the contactless payment terminal until you hear a sound or feel a vibration

Note: To make payments with Google Pay, Google Pay should be set as the default payment wallet via the steps below:
Settings -> Connections -> NFC and Payment -> Tap and Pay

Paying in apps and on the web

You can use Google Pay in apps like Uber and Airbnb or when you shop online if you see

For more information, visit this website.

Google Pay uses multiple layers of security to protect your card information and personal data.

• Card information is encrypted
• Your physical card number is kept private and is never stored in Google Pay nor shared with merchants. Transactions are processed using tokenization technology, which replaces your card information with a unique digital token to prevent unauthorized access.
• Every Google Pay transaction is authenticated by Touch ID, Passcode or Strong Customer Authentication, if it is online.
• Stay updated through real-time purchase notifications and view your transactions through Google Pay (last 10 transactions) or via the CitiManager Mobile App
• Continued peace of mind with our sophisticated fraud monitoring

If your phone is lost or stolen, you can either:

• Use the Google “Find My Device” feature to remotely lock your device, log out of your Google account or erase your device. This will prevent unauthorized access to your card information and personal data.

or

• Immediately contact us on the number on the back of your Citi Commercial Card (or click here for our contact center numbers) to report loss / theft of your device to prevent unauthorized use.