Dear Citi Cardholder,
Welcome to Citi Commercial Cards. Your company has selected Citi as an issuer of your Commercial Cards, to deliver your organization value and business benefits.
Your Citi Commercial Card will enable you to carry out company-approved spend with confidence and security, all underpinned by our unrivalled cards acceptance. Please sign into your CitiManager account and activate your card as soon as you receive it.
Regards,
The Commercial Cards Team
Card Activation Steps
Input Card Number
Enter 16-digit card number
Validation Question
Authentication may vary by market
You're done!
Receive card activation confirmation
Why You Have the Citi Corporate Card
All eligible and approved company spend should be charged to the Citi Corporate Card. Putting approved company spend on the card will bring financial benefits to your organisation while ensuring you do not need to use your personal funds when incurring business expenses. There are also a host of security, travel and online benefits that make using the Citi Corporate Card the most effective product for your local and global business expenses.
Please sign the back of your card and telephone Citi by calling the number at the back of your card to activate it.
If you are a cardholder in Korea, your card will be automatically activated.
Destroy your old card by cutting it in half.
Benefits Summary
Cardholders receive global travel insurance so they feel safe and secure wherever they travel with a Citi Corporate Card.
| Market | Travel Accident Insurance | Travel Delay | Lost Luggage | Luggage Delay |
|---|---|---|---|---|
| Australia | Max AUD 250,000 | None | None | None |
| Hong Kong | T&E and One Card: Max USD $150,000 CTA: Max USD $190,000 |
T&E and One Card: Max USD $150 CTA: Max USD $250 |
T&E and One Card: Max USD $500 CTA: Max USD $750 |
T&E and One Card: Max USD $150 CTA: Max USD $250 |
| India | None | None | None | None |
| Indonesia | None | None | None | None |
| Japan | Max JPY 50,000,000 |
None | Max JPY 500,000 |
None |
| Korea | None | None | None | None |
| Malaysia | Max MYR 570,000 |
Max MYR 675 |
Max MYR 2,000 |
Max MYR 675 |
| New Zealand | Max AUD $250,000 | None | None | None |
| Philippines | None | None | None | None |
| Singapore | Max SGD 1MM per Cardholder | SGD 250 for at least 6 consecutive hours of delay | Max SGD 1,000 | SGD 250 |
| Taiwan |
T&E: Max NT $36,000,000
CTA: Max NT$30,000,000 |
T&E: Max NT $10,000
CTA: Max NT $10,000 |
T&E: Max NT 30,000
CTA: Max NT $30,000 |
T&E: Max NT 10,000
CTA: Max NT $20,000 |
| Thailand* | Max THB 5MM | Max THB 6,000 |
Max THB 20,000 |
THB 6,000 |
| Vietnam | None | None | None | None |
*Coverage will expire in April 2024
Citi's global online portal, CitiManager, enables cardholders to manage business expenses from anywhere around the globe on their desktop or mobile device, view statements online and confirm account balances. If you have not already signed up for CitiManager, please log on to www.citimanager.com/login and follow the instructions.
Access Your Account Activity
View all statements and recent transactions online. Up to 18 months of statements are available on CitiManager.
Set Up Alerts
Select "Manage Alerts" from the quick links section on the online CitiManager portal to add, delete, modify and enrol in Citi's globally available alerts. Choose to receive notifications via email, SMS or both.
Online Statements
If you have not already signed up for CitiManager, please log on to www.citimanager.com/login and follow the instructions to sign up for online statements.
CitiManager is not available in Korea.
Using Your Card
Chip and PIN technology is used with your Citi corporate card as part of a global scheme aimed at preventing fraud. Instead of using your signature to verify your identity, you may now be asked to enter a four-digit Personal Identification Number (PIN) known only to you.
Retailers who have not upgraded to this new technology will continue to request your signature to identify you as the cardholder. Therefore it is important that you sign the back of your card as soon as you receive it.
You should never disclose your PIN to anyone and never provide your PIN verbally or in writing.
Retailers will insert your card into their card reader and request your signature in order to identify you as the cardholder. Therefore it is important that you sign the back of your card as soon as you receive it.
Retailers will swipe your magnetic stripe card against their card reader and then request your signature in order to identify you as the cardholder. Therefore it is important that you sign the back of your card as soon as you receive it.
How to Manage Your Card
Make the most out of your card program by mastering the functionalities available. Here’s a cheat sheet to resolving the most common inquiries we receive – you’ll be a pro in no time.
CitiManager is not available in Korea.
Getting Started
Forgot your password?
Simply click on the “Forgot password?” link on the CitiManager homepage to reset.
Card Program Details/ Alerts Available
Card Application Status
Status of application can be seen on the homepage
Transaction Details
Current and past statements are available under the "Statements" tab
Available Balance
The amount of credit available can be seen on the homepage under "Credit Balance Available"
Due Amount
Amount to be paid is available on the homepage and in your transaction statement.
Card Details
Information such as credit limit and details of your profile are available
Set SMS/ Email Alert
Customize your alerts to send a notification when statements are available and when payment is past due