You are automatically covered by Car Rental Collision/Loss Damage Waiver Insurance when you rent a vehicle in your name, decline the agency's collision damage waiver or loss damage waiver (or similar provision) and use your card to pay for the entire cost of the rental. If your rental car is damaged or stolen you are covered for the amount that you are liable to the rental agency up to the actual cash value of the vehicle. Note that, depending on the type of card you have, coverage will not be provided if the rental period exceeds 31 consecutive days OR 48 consecutive days, and that vehicles costing over $65,000 are not covered. For your specific maximum number of eligible days, please refer to your Insurance Certificate.
For information or to make a claim, call toll-free, 24 hours a day, 7 days a week:
In Canada and the USA: 1-800-667-4273
From overseas, call collect: 416-977-3306
With the Citi Corporate Card, you have the security of automatic and complimentary insurance against accidental specified injuries or death, suffered while travelling with an airline or other common carrier. Simply pay for the full cost of your ticket(s) with the Citi Corporate Card and you are covered.
- $350,000, $500,000, or $750,000 maximum benefit depending on your card type.
For your specific maximum benefit amount, please refer to the Insurance Certificate.
When you purchase common carrier tickets with your card, you are eligible for coverage against the delay of your checked baggage. The Baggage Delay benefit is limited to $100 per day for up to 3 day for the cost of replacing eligible essential items if your checked baggage is not delivered within four (4) hours from your time of arrival at your final destination.
For information or to make a claim, call toll-free:
In Canada and the USA: 1-800-667-4273
From overseas, call collect: 416-977-3306
With the Citi Corporate Card, you are eligible to receive up to $1,500 or $5,000 reimbursement, depending on your card type, for direct physical loss or damage to your checked and/or carry-on baggage. For your specific maximum benefit amount, please refer to the Insurance Certificate. This coverage applies provided the entire cost of the Common Carrier fare is charged to the Citi Corporate Card.
For information or to make a claim, call toll-free:
In Canada and the USA: 1-800-667-4273
From overseas, call collect: 416-977-3306
With the Citi Corporate Card, you have access to emergency travel assistance services anywhere around the world, 24 hours a day, 7 days a week. Trained multilingual representatives are available, to assist you.
Call toll-free, 24 hours a day, 7 days a week:
In Canada and the USA: 1-800-667-4273
From overseas, call collect: 416-977-3306
Emergency assistance services include emergency cash transfers (maximum $5,000), lost document replacement assistance, lost luggage redirection, pre-trip information, legal referrals and payment assistance (maximum $5,000).
Emergency assistance services are free to Citi Corporate Cardholders. However, payment for the services arranged and services listed above are the responsibility of the cardholder.
Available automatically without registration to protect most new items you purchase with the Citi Corporate Card for 90 days from the date of purchase.
Protection covers against all risk of direct physical loss or damage anywhere in the world.
For information or to make a claim, call toll-free:
In Canada and the USA: 1-800-667-4273
From overseas call collect: 416-977-3306
Please refer to the Insurance Certificate for complete details of coverage.
Available automatically without registration, to provide you with double the period of repair services to a maximum of one year on most new purchases with the Citi Corporate Card.
For information or to make a claim, call toll-free:
In Canada and the USA: 1-800-667-4273
From overseas, call collect: 416-977-3306
If you have been authorized for cash access and have selected a Personal Identification Number (PIN), cash is instantly available globally at more than 2 million Automated Banking Machines (ABM) and at participating financial institutions. To use an ABM, simply insert your card, key in your PIN and follow the instructions. While a predetermined portion of your monthly spending limit is available to you, cash advances are subject to specified ABM limits, cash availability, local currency restrictions, and a service fee. Each withdrawal will be itemized on your statement.
* All dollar figures used in this section are in CAD only
1Insurance coverage is underwritten by American Bankers Insurance Company of Florida (ABIC) and/or American Bankers Life Assurance Company of Florida (ABLAC). All claims for insurance indemnities must be forwarded to the respective insurers. Details of the coverage, including definitions, benefits, limitations, and exclusions are in the Certificate of Insurance provided with the card. Read the Certificate of Insurance then keep it in a safe place with your other valuable documents, and take it with you when you travel.