Welcome to Citi's Digital Account Guide

Citi is committed to delivering a streamlined client experience in all aspects of account opening and maintenance. For this reason, we have created the Digital Account Guide for your convenience, providing an easy-to-understand overview of the account opening process, ongoing account maintenance and listing of important documents.

To manage timeframes and expectations, you will also find helpful information on:

  • Account opening by country
  • Account maintenance processes and requirements
  • Detailed steps taking you through account opening
  • Best practices on documentation formation and sharing
  • The latest Citi solutions developed to improve your experience with account opening and maintenance

We hope you find this guide useful, and encourage you to refer to it whenever you have a question about your Citi account, or would like to better understand the account opening or maintenance process and associated requirements.

For specific inquiries about your account, please contact your Documentation Specialist or your Citi Representative.

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