Managing Risk and Supporting Growth in the E-commerce Era

Treasury and Trade Solutions 16 Becoming a strategic partner for e-commerce — Actions treasurers tell us are important Linking treasury’s activities to customer value Building relationships with e-commerce stakeholders across the business Two-way sharing of initiatives, challenges and ideas with the business Carving out a treasury business partner role Having group-level oversight of payment methods and PSPs in all countries Replicating consumer payment best practices across businesses Defining an engagement framework with the business Assessing existing e-commerce portfolio and analysing financial risks in current models Creating a treasury playbook to guide and support e-commerce businesses

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