What Does the Future of Global Business Travel Look Like?

3 What Does the Future of Global Business Travel Look Like? A Slow Recovery – And a New Normal Commercial Cards Business Travel Survey | Results Survey demographics Where are the respondents located? In what capacity is the respondent responsible for the card program? 9% APAC 22% EMEA 13% LATAM 55% NAM 25% Country Level 46% Globally 28% Regionally Who responded to the survey? 179 Individual Respondents from 125 Companies What does travel look like today? 94% Of those, 89% said the policy impacts both domestic and international travel 68% Of respondents’ companies have a policy in place that is preventing employees from traveling during the pandemic Said 100% of travel is currently limited at their company Who is making the decision and what does the forecast look like? 47% 50% Said the decision to resume travel would be made by the CEO Said that their travel budget for 2020 was half of that of 2019 What will meetings look like in the future? 83% 65% 68% Said they would encourage virtual meetings after social distancing measures end Said they plan on limiting the number of people that can attend meetings Said they were not sure when their organization would resume attendance large events and conferences What does the near-term future look like for business travel? 72% 49% 48% Said that after social distancing measures ends, their organizations still plan on limiting business travel Said they were not sure when travel would resume in their organizations Said that when travel resumes, both domestic and international travel would take priority Survey issued May 2020.

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