Balancing Digital Aspirations While Addressing Risk Management Fundamentals: Observations From Citi Treasury Diagnostics

15 TREASURY POLICY: MANAGEMENT THROUGH KPI We see correlation between those who have policies in place and the use of KPI to measure and manage treasury performance. 94% of companies surveyed have treasury policies for most areas of responsibility with 56% policy led across all areas of their remit. 81% of those that have policy covering all areas use KPI to measure and monitor performance. “ Policy review is a priority now for treasury to ensure alignment with the firms broader risk management objectives following our Covid response and to consider any adjustments needed for the new digital opportunities we are considering.” — European Treasurer Existence of Documented Policies For all areas under treasury’s remit For some areas under treasury’s remit Policies don’t exist for any areas under treasury’s remit 94% 6% 56% 38% KPIs used to measure/monitor Treasury performance Don’t use KPIs For all areas under treasury’s remit For some areas under treasury’s remit Policies don’t exist for any areas under treasury’s remit 19% 29% 44% 81% 71% 56%