Balancing Digital Aspirations While Addressing Risk Management Fundamentals: Observations From Citi Treasury Diagnostics

INTRODUCTION As we emerge from the global pandemic, many corporate treasuries have established greater resilience across their operation with many now commencing the journey away from the manual processes of the past to adopting new techniques and digital solutions to make ready for the future. Given the increased pace of change in the world — and its interconnectedness — balancing the aspirations of Treasury with better utilization of data and data insights while addressing broken risk management fundamentals, there is much to consider. For some, future proofing treasury through Intelligent automation - initially based on rules and then extending to algorithmic techniques to augment human decision making. For most, addressing the basic building blocks of data, process and people to best measure and manage objectives. In this study, we review the treasury policies and practices for over 475 corporate treasury practitioners captured through the Citi Treasury Diagnostic with respondents from organizations representing a diverse range of sizes, industries and geographies. We present our findings in 3 sections. • Operational and Risk Management Observations and Insights • Data, Technology and Digital Aspirations of Treasury • Emerging Playbooks for Treasury 5