Digitization of Withholding Tax Certificates in Pakistan - User Guide

Treasury and Trade Solutions | Digitization of Withholding Tax Certificates in Pakistan 2 Introduction In order to promote digitization, Citibank N.A., Pakistan is pleased to offer a solution where customers will be able to request withholding tax certificates electronically using CitiDirect BE ® . Through this secure digital channel, Citi’s customers will be able to have seamless accessibility to obtain withholding tax certificates electronically in real time. This initiative is also in line with the State Bank of Pakistan’s vision to strive for a more digital Pakistan and promoting business ease. Guidelines 1. Login to CitiDirect: https://portal.citidirect.com/portalservices/forms/login.pser. 2. Click ‘‘ Self Service ’’ section appearing at the top of the home page.