Disruption, Digitisation, Resilience
27 DISRUPTION, DIGITISATION, RESILIENCE : The future of Asia-Pacific supply chains supply-chain managers have primarily invested in digital tools to enhance customer service and for inventory management. The two goals of investment in digital processes for their counterparts, on the other hand, are manufacturing forecasting and supply and demand forecasting. Asian economies are taking the lead in the digitalisation of trade. This can be seen in the recently concluded digital economy agreement discussions between jurisdictions like Singapore, Australia and New Zealand, and ongoing discussions between Singapore and South Korea. This work is impacting companies. According to our survey, 25% of supply-chain managers in Asia whose companies have increased investment in technology, state trade facilitation is one of two primary goals. In November 2020, Steven Beck, The pandemic has led to an increase in investment in digital tools and processes to manage supply chains, almost across the board (96% of companies). Five percent have more than doubled investment in digital tools and processes, while 27.4% have increased investment by between 50% and 99% (Figure 11). The increased focus on digital tools and processes is more evident in Asia, where a far greater share of companies is investing in them. While 8% and 16% of supply- chain managers in North America and Europe have increased investment by more than 50%, the corresponding number for supply-chain managers in Asia-Pacific is 41%. The top reasons for investing in digital tools and processes differs across regions. Asian Figure 11: Betting on technology to manage supply chains Extent to which respondents have increased investment in digital tools/processes to manage their supply chain(s) as a result of the pandemic 100% or more 75–99% 50–74% 25–49% 1–24% We have decreased investment Investment remains unchanged Source: The Economist Intelligence Unit 5.1% 8.0% 19.4% 31.4% 32.0% 0.6% 3.4%
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