Citi Client Casebook Middle East and Africa 2022

Digital, Data and Connectivity 37 Key Benefits • Better customer experience. • 100% online web-based solution, connected in real time to company ERP’s system. • Fully accessible to clients 24/7. • Start gaining new distant customers. • Fully automated: transaction takes two minutes and few clicks versus more than four hours through the previous certified cheque payments process. • Reduced usage of credit facilities through better monitored and faster collections. • Improved visibility, reconciliation and control over collections. • Minimised operational risks by reducing the use of other paper-based collections. • Lower cost per operation.