Citi Client Casebook Middle East and Africa 2022

Driving Growth and Operational Efficiency 43 Key Benefits • Around US$2m pa will be saved through reduced manpower, thanks to automation in expense management and reconciliation, and 22,000 purchase orders will be replaced by purchasing cards. • Significant cost savings were achieved through well negotiated commercial terms made possible by the programme being implemented by a single provider through a single framework agreement encompassing corporate cards, emergency cards, virtual cards account, purchasing cards and covering Etihad’s global needs. • The commercial cards system reporting tools allow strict monitoring of spend from the users’ and Etihad’s governance perspective. Self-service tools for cardholders and Etihad Programme Administrators ensure full visibility and user flexibility while maintaining the required restrictions. • Etihad is now able to expand to new stations and other business divisions at a rapid pace because the programme is scalable and provides the same benefits across the organisation for travel expense, procurement spend and emergency response payments.