Citi Client Casebook Middle East and Africa 2022

Driving Growth and Operational Efficiency 45 Solution Workflow — Collecting funds through UAEPGS a) E-commerce checkout payment option b) Selection of Payment Gateway as Payment Method c) UAEPGS Redirection and Payment Population at Client Bank Credit Card Pay by Bank Account Client Bank (Sponsoring Bank of Merchant) a b c d f e UAEPGS Online Payment Portal flydubai d) Payment approval request sent to Payer e) Confirmation to UAEPGS post funds secured by Client Bank f) Post approval funds remitted to Merchant bank (Citi) for credit to Merchant’s Bank Account