Citi Perspectives 2024 E-commerce Edition

| 41 Mercado Libre Citi has made it possible to bring the backlog of transactions pending reviews to nearly zero, while at the same time, making this a scalable process over time,” stated Maria Victoria Minassian, Head of Banking Capabilities at Mercado Pago, Mercado Libre. “This is great news, because not only are we complying with the times stipulated by our regulator, but this also translates into a better user experience and lowers costs in Mercado Pago’s operations. We credit the excellent relationship and communications with the entire Citi product team for this success.