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​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Dear [FIRST_NAME] [LAST_NAME], ​ We recently sent you a new, Citi® Chip and PIN card and our record shows that you have not selected a 4-digit Personal Identification Number (PIN). ​ The United States is moving to chip-based cards which are more secure and help prevent fraud. As merchants begin adopting chip-enabled terminals, you will be prompted to enter your PIN at purchase. If you do not have a PIN set, you will not be able to complete your transaction. ​ Please call the number on the back of your card immediately to set your PIN to prevent any service disruptions. We appreciate your immediate attention to this request. ​ If you recently activated your new, Citi Chip and PIN card and already selected a PIN, please disregard this communication. ​ Regards, Citi Commercial Cards Team ​ ​ ​ ​ ​ Commercial Cards ​ © 2021 Citigroup Inc. Citi, Citi and Arc Design and other marks used herein are service marks of Citigroup Inc. or its affiliates, used and registered throughout the world. ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​

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