The Request to Pay Revolution

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AT A GLANCE
• Request to Pay (RTP) schemes are emerging
around the world as a new way to collect from
consumers and businesses.
• RTP has potential benefits over existing card,
Direct Debit and EBPP mechanisms: reduced
costs, fraud, chargebacks and better information.
• There are a number of potential shortfalls
with RTP, especially surrounding the customer
experience as a result of Strong Customer
Authentication (SCA).
• Merchants, marketplaces, fintechs, banks and
governments must take an active role in making
a success of RTP.
• RTP is part of a broader transformation — the
shift from batch to real time processing and a
more open banking system.
Tony McLaughlin
Emerging Payments and Business Development,
Treasury and Trade Solutions, Citi